amex platinum purchase protection lost item amex platinum purchase protection lost item

All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. Purchases must be made in the U.S. or its territories1. , Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve American Express Card cardholders I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. This information may be different than what you see when you visit a financial institution, service provider or specific products site. ^Eligibility and benefit levels vary by card. Gifts are covered as long as they were purchased using an eligible card, Eligible World and World Elite MasterCard cards, Guide to Visa Signature benefits via CapitalOne. Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. This guide will describe the basics of credit card purchase protection and detail the credit cards that offer the best coverage. Items permanently affixed to a home, office, vehicles, etc. Terms, Conditions and Limitations Apply. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Furthermore, there are only two American Express business cards that include purchase protection benefits* for lost items, which are also the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express. **, Morgan Stanley Blue Cash Preferred American Express Card.**. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. We believe everyone should be able to make financial decisions with confidence. In other words, if your item gets damaged when being shipped by FedEx, UPS or similar, it may not be covered under Amexs Purchase Protection (it may however be eligible for some reimbursement by filing a claim through the third-party carrier). I have the Platinum card so would this be covered under lost item protection or would I be SOL? Subject to additional terms, conditions and exclusions. Many or all of the products featured here are from our partners who compensate us. American Express processes claims more quickly than some other issuers. The American Express Platinum cards are eligible for American Express Purchase Protection. Press question mark to learn the rest of the keyboard shortcuts. Go to the Amex extended warranty claims webpage to file online. That proof of loss depends on the circumstances. Related: Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday. Things To Do Before Canceling A Credit Card, Best Credit Cards For Travel Insurance Benefits, American Express Business Platinum Review, Delta SkyMiles Reserve Credit Card Review, Rotating quarterly categories earn 5% rewards when activated, up to a combined quarterly $1,500 maximum, Travel rewards rate rivals some of the best premium travel cards, Generous rewards rate in several other categories, Travel bookings must be made through Chase Ultimate Rewards to earn 5% cash back. $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Visit americanexpress.com/benefitsguide for details. Terms apply to the offers listed on this page. To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but you'll only be reimbursed up to the amount charged to your card. Pre-qualified offers are not binding. The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Delta SkyMiles Reserve American Express Card, Hilton Honors Aspire Card from American Express, benefits for all American Express cards on Amexs website, guide to shopping protections on American Express cards. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. Damage through altercation or modifications. This coverage is complimentary on most AmEx cards including some debit,. A copy of your primary insurance declaration page, if applicable. The card details on this page have not been reviewed or provided by the card issuer. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. NerdWallet strives to keep its information accurate and up to date. The Amex EveryDay Preferred Credit Card from American Express. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. Compact discs, digital video discs, mini discs, audiotapes and videotapes. Something went wrong. Related: How an often-overlooked credit card benefit put $1,400 back in my wallet. Compare the cost in points or miles to cash, and see which option is best. This influences which products we write about and where and how the product appears on a page. Not a Cardmember yet? its said 10 business but its already past. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Cash and its equivalent (including, but not limited to, gift cards and gift certificates). Often, you will get a response to your initial claim inquiry within 48 hours. Items purchased for professional or commercial use such as education, training or skills. Good news: AMEX includes Purchase Protection as a benefit on all of its cards shown here. Amazon marketplace merchant won't accept returns after 30 days. To view rates and fees of the American Express Gold Card, see this page. Check your benefits guide for complete details. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. this adds to already-existing purchase protection and extended warranty . it back, American Express may refund the full pur chase price, up to $300 per item, excluding shipping and handling charges related to the item purchased, and up to a maximum of $1,000 per Card Member account per calendar year based on the date of purchase, not during the year the claim was filed. The American Express Gold Card has one of the lowest annual fees of American Express cards that offer generous $10,000 purchase protection coverage per item (excluding natural disasters). Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Purchase Protection: Which Credit Cards Cover Your Belongings. Earn 3X Membership Rewards points on flights booked directly with airlines or on amextravel.com. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. Each eligible AmEx card is covered for up to $50,000 in claims per year. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. So, checking. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. The other card networks often offer their own purchase protections as part of their network affiliation. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Delta SkyMiles Platinum American Express Card. To take advantage of this benefit, first review your card's benefit statement to see whether you are eligible for reimbursement if a purchase is damaged, stolen or lost. For full Terms and Conditions, see www.americanexpress.com/PPterms. However, these cards didnt make the list because at least one card discussed above featured similar or better purchase protection with either a lower annual fee or better earning rate on categories where youd most likely need purchase protection. The purchase protection benefit offered by select credit cards covers eligible purchases against accidental damage or theft and for some cards, loss in the first few months after you use an eligible card to pay for the purchase. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. This card has the brawn to handle just about all of your credit card spending needs without an over-inflated price tag. Official application link: Chase Freedom Flex. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! The material made available for you on this website, Credit Intel, is for informational purposes only and is not intended to provide legal, tax or financial advice. As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. Instead, check the benefits guide to see the card's purchase protection coverage. However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. How To Find The Cheapest Travel Insurance. As always, check your credit cards guide to benefits to see which benefits apply to you. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Terms apply. update? To provide notice you can call Amex at the following phone number: 1-800-322-1277 or, if from overseas, by calling collect 1-303-273- 6498. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. How do I find and add Amex Offers to my Card? For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. Each category has certain conditions attached to it. For a complete description of the policies of your American Express card, select your card on this page. Motorized vehicles, their parts and accessories as well as those parts and accessories intended for use with the motorized vehicles. And Visa offers Purchase Security to Visa Infinite cardmembers. However, only some credit cards offer purchase protection, and the benefits tend to vary across cards. Recently bought a Pacsafe bag that basically fell apart on the first trip out. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. Create an account to follow your favorite communities and start taking part in conversations. Terms apply. to see if your incident is covered. Please visit americanexpress.com/benefitsguide for more details. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . Improve earnings, maximize rewards and track progress toward dream trips. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night, My first cruise to the Galapagos: The good, the bad and the absolutely adorable. Ben is a former credit card specialist for NerdWallet who wrote card reviews and comparisons and covered credit-related issues affecting consumers. Cards with this higher level of coverage include: The information for the Centurion, Business Centurion and Hilton Aspire cards has been collected independently by The Points Guy. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. The Ink Cash Card is a great choice if you buy high-value items that are eligible for purchase protection at office supply stores where youll earn 5% cash back until you hit your annual limit. Does the Gold card have purchase protection? To start the process, log into your AmEx account and, Like insurance, purchase protection is one of those things that you hope you never have to use. I was not asked to return the items in question in either case. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. Our points-obsessed staff uses a plethora of credit cards on a daily basis. The rotating bonus categories offered by the Chase Freedom Flex make it an excellent choice for purchases that fit into bonus categories. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. Press J to jump to the feed. Permanent household items such as carpet, flooring, air conditioners and refrigerators. All consumer American Express cards offer purchase protection for eligible purchases. Maximum coverage per purchase protection claim: $500. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Many Amex cards offer purchase protection but coverage limits vary. This benefit offers cardholders compensation when a store will not accept an eligible item for return within 90 days of purchase. Business Green Rewards Card from American Express. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). For example Mastercard offers Purchase Assurance to many Mastercard holders. Our partners compensate us. Maximum coverage per purchase protection claim: $10,000. when you need coverage is essential. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. PSA: Never ever ever put anything in the seat pocket of an airplane. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. Your financial situation is unique and the products and services we review may not be right for your circumstances. Fortunately, in many places, you dont need to go down to the local police precinct as many cities have an online portal to submit reports for incidents like theft, lost property or damage to property. Please review. 995 0 obj <>stream Find the right card for you. We'll run a soft credit check to find special offers, but it wont affect your credit score. So how do we make money? For claims filed internationally, you can dial 1-303-273-6498. Click "file a claim" and select the card for which you're filing a claim, enter your date of purchase and click "continue.". Once youve submitted the necessary supporting documents, American Express will send you an email confirmation stating your documents were received. With most Amex cards, youre covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesnt include any shipping or handling expenses. Information provided on Forbes Advisor is for educational purposes only. Purchase protection can save your skin and protect the items you've purchased if a recently-bought item is damaged or stolen. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t Purchase protection benefits offered by credit cards often differ in three main aspects: Related: Purchase protection saved us $1,700 a reader success story. shopping purchases when you use your Eligible Card. These are provided as guidelines only and approval is not guaranteed. Although this guide focuses on purchase protection, you should also consider benefits like return protection, price protection and extended warranty. So, forgetful consumers may want to put their purchases on one of American Express premium cards that include lost items under the Amex purchase protection benefit. Purchase protection offers short-term insurance for your everyday purchases, in case the items are stolen or damaged. Return protection differs from AmEx's purchase protection, which covers you if a purchase is lost or stolen within 90 days. Thankfully, its really easy to search my email inbox to find receipts for everything Ive bought online. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. Earn 100,000 Bonus Miles after spending $6,000 in purchases on your new Card in your first 3 months. Terms, Conditions and Limitations Apply. How do I Redeem Membership Rewards Points. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. This is just one scoring method and a credit card issuer may use another method when considering your application. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . Disclaimer: NerdWallet strives to keep its information accurate and up to date. Terms, conditions and limitations apply. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Terms, conditions and limitations apply. Check the details of your card's coverage to see if your incident is covered. Earn 60,000 Membership Rewards points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership. 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. I got off my flight and realized 20 minutes later that they were missing, I ran back to my gate and asked the flight attendant to go look for me and she said they weren't in my seat. The purchase must be made in the United States, be in like new condition and the merchant must have previously denied the return. Delta SkyMiles Gold American Express Card. Youre out of luck, right? * These cards include: Related: The 5 Amex cards were keeping in our wallets and why. Get more smart money moves straight to your inbox. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. Items not being safeguarded or left at an unlocked location. Items purchased for resale, professional or commercial use. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. Anything purchased for resale or commercial use. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible American Express Card, you can rest easy knowing that you may be protected up to $1,000 per incident (for some Cards you may be protected up to $10,000 per incident) when the unexpected strikes. The ideal credit card to aim for is one that will both maximize your earning on the purchase and give you protection against theft and damage. Failing that, I also can search my order history at Amazon, eBay and other online retailers I use. Dozens of AmEx cards offer purchase protection benefits. Objects such as motorized vehicles, artwork, gift cards and perishable items like perfume, food, light bulbs and batteries are all typically ineligible for purchase protection coverage. Business Green Rewards Card from American Express is no longer available through NerdWallet. has been collected independently by NerdWallet. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. Purchase protection saved us $1,700 a reader success story, These are the cards TPG staff reach for in case of emergency, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, The 5 Amex cards were keeping in our wallets and why, Do Not Sell or Share My Personal Information, $10,000 per item (or $500 per event for natural disasters). The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Enrollment required. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. Read more. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Platinum. Select the Card below to read the full terms and conditions for Return Protection related to that Card. From porch pirates to Murphy's law, a lot can go awry between the time you buy an item and make use of that purchase. Terms, conditions and limitations apply. Its smart technology that helps us make sure its really you when shopping online. Call 1-800-243-0198 for more information. Check here before booking an award fare. One-of-a-kind items, such as antiques and artwork, or limited-edition items. NerdWallet strives to keep its information accurate and up to date. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. This is important because many cardholders believe American Express has the least painful claim process of any issuer. Offer ends 3/29/23. You will be asked certain questions about your claim at that time. This post contains references to products from one or more of our advertisers. Her focus at TPG is points, miles, loyalty and credit cards. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. Also, note that some losses are excluded such as if you left the item in an unlocked car. Many times, claims examiners will ask you to submit photos of your broken item to verify its condition and American Express may request that you send your broken item to them. Visit americanexpress.com/benefitsguide for details. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. is no longer available through NerdWallet. You can view the full extended warranty policy for each card. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. %%EOF ^ Eligibility and benefit levels vary by card. If you have questions, please consult your own professional legal, tax and financial advisors. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase.